WhatsApp HR Assistant with Leave, Attendance and Complaints
N8N
Project's Category
Intro
This one routes every WhatsApp message to the right HR specialist automatically, handling policy questions, leave requests, attendance and complaints all from one chat.
Problems
Employees had to know exactly who to message for HR questions, whether it was leave, attendance, a company policy question, or filing a complaint. Every request ate into HR's day even when the answer was already written down somewhere.
Solutions
We built an n8n system that receives every message through a WhatsApp trigger and routes it to the right specialist agent. An HR chatbot answers policy questions straight from the company's own documents. A leave agent checks balances, updates leave records, and confirms by email. An attendance agent reads and updates clock in and clock out times. A report agent logs complaints to a sheet with a case number and lets the employee know it has been received. Every agent replies through the same WhatsApp responder, so it feels like one HR person no matter which task it actually is.
Final Thoughts
Splitting HR into four separate agents instead of one giant prompt means each one can be tuned and tested on its own without breaking the others. The employee never has to know that's happening. To them it's just one HR number that always knows what they're asking about.
WhatsApp HR Assistant with Leave, Attendance and Complaints
N8N
Project's Category
Intro
This one routes every WhatsApp message to the right HR specialist automatically, handling policy questions, leave requests, attendance and complaints all from one chat.
Problems
Employees had to know exactly who to message for HR questions, whether it was leave, attendance, a company policy question, or filing a complaint. Every request ate into HR's day even when the answer was already written down somewhere.
Solutions
We built an n8n system that receives every message through a WhatsApp trigger and routes it to the right specialist agent. An HR chatbot answers policy questions straight from the company's own documents. A leave agent checks balances, updates leave records, and confirms by email. An attendance agent reads and updates clock in and clock out times. A report agent logs complaints to a sheet with a case number and lets the employee know it has been received. Every agent replies through the same WhatsApp responder, so it feels like one HR person no matter which task it actually is.
Final Thoughts
Splitting HR into four separate agents instead of one giant prompt means each one can be tuned and tested on its own without breaking the others. The employee never has to know that's happening. To them it's just one HR number that always knows what they're asking about.
Building the automation systems that handles business processes.
Clear Communication
Reliable
Professional
Reliable Quality
Building the automation systems that handles business processes.
Clear Communication
Reliable
Professional
Reliable Quality
